Refund Policy

Mygeolocate is a GPS support company because we provide trustable services for GPS Map Update, upgrade or troubleshoot your GPS, etc.

A good refund policy can help to win the customers’ trust and for this reason, we had designed our refund policy by the point of our clients and so they will get hassle-free services. Our clear refund policy shows that client’s satisfaction is a must for us.

We are pleased to provide thirty-days money-back guarantee and ensure that you are fully satisfied with your purchase. In any condition, if you are having issue with our services, there may be another option before you return it and that is: write an email to our customer support and ask for a support

within 48 hours of the delivery date. If you are still not satisfied than you can request for refund (within 30 days). For this we provide our clients an effective “one-email” refund policy that is very simple.According to our refund policy, your refund will be issued within seven to thirty business days. Note that after thirty days no refund request will be accepted.

We have worked very hard to create our services and we believe that you will love our services. However, we also, realize the services you receive from us may not be exactly what you expected.If we do not satisfy your need or you are not happy with your purchase then you will enjoy the right to get a refund.

As it is stated above, we will refund the full amount of the service within 30 days after the service has been purchased but there are some conditions for it. These conditions are mentioned below:

  • If a person is not satisfied with the purchased services.
  • If the received services do not match with the offered terms.
  • After purchasing the service, you simply change your mind.
  • The purchased services did not meet your expectations.

Instructions for our refund policy

  • You can request a refund only from our official website.
  • Refund will be refunded to the only original form of payment.
  • After approving a refund request, a confirmation email/SMS will be sent from our side to you with some details.
  • Our refund policy does not provide any partial returns.
  • For a refund, we will request to provide us a proper reason for a refund.
  • A buyer will no longer be able to use the services, once he/ she requested a refund.
  • We do not provide remedies for any loss of data resulting from use of the service. 

Important things to keep in mind when making the refund request

  • Under our refund policy, we don’t license that our services are free of mistakes. Also, we don’t represent that limitations in our services will be modified.
  • According to our refund policy, we only refund orders placed directly through our official website.
  • Refund will be claimed within thirty calendar days of subscribing the plan.

Important note: Buying our services with false ID or invalid credit/ debit cards comes under frauds and we take frauds very seriously. For us, misuse the charge back process to take benefit of merchants is also comes under fraud.