Garmin connect sync failed: This issue is not because of one particular reason. The reasons vary in nature. Before proceeding to steps to resolve the issue, let’s take a tour of some pre-requisites that are needed to be checked. Only then we will perform further troubleshooting steps.
These pre-requisites are:
a) The Garmin device should lie within the range of the Bluetooth of your smartphone device. It should fall under the given range so that you can connect it through Bluetooth.
b) It’s important to activate the Bluetooth on both the devices i.e on the smartphone and the GPS device. Make sure that that Bluetooth is turned on on both devices.
Steps to fix the Garmin connect sync failed Issue-
a) Restart your Bluetooth device. Turn it off on your smartphone and turn it on after 2 seconds.
b) Now close the Garmin connect app on your device and try to reconnect after 10-15 seconds. Make sure that the Garmin connect sync app is not running in the background and you have closed it from the backend too.
c) Restart both the devices i.e Garmin NUVI device and your smartphone.
d) Now try to add the Garmin NUVI device from the beginning after removing it from the app.
This process of resetting both the devices and reconnecting them with each other is going to fix the fault and allow your Garmin Nuvi device to connect with Garmin connect app.
Fix: “Paring Failed” Message while connecting Garmin Nuvi device with Garmin Connect App
Sometimes the user comes across a message on-screen ‘paring failed’. This means the user is facing a problem while connecting the Garmin Nuvi device with Garmin Connect app. This issue is very similar to Garmin nuvi Connect Bluetooth issue.
Follow the solutions mentioned below to solve Garmin connect sync failed error:
When you try to connect the Garmin Nuvi Device with your smartphone, then your smartphone asks for a pairing code that is needed for the pairing process.
In order to proceed further with the troubleshooting steps make sure that you have entered the correct code. Often the incorrect code is the reason for such errors.
Troubleshooting steps to eliminate this problem
Step one: Retry the process
Try to reconnect your Garmin Nuvi device with your smartphone one more time by pressing the retry button.
Step two: Soft reset
Press the power button and hold it till the device gets started. And once it’s turned on again, try to reconnect your device with the smartphone. These early steps may resolve your problem.
Step three: Reboot your phone
a) Switch off your smartphone.
b) Press and hold the volume up button and the power button altogether.
c) Or the home button and volume up button along with the power button.
d) Or volume down and power button together.
e) After this you will see the restart tab and now click on the recovery button and hold down the power button for some time.
f) Wipe out the data or click on Factory reset by pressing the volume down and power button together.
g) Now switch on your smartphone and try to connect with the Garmin Nuvi device. So basically ‘pairing failed’ issue is a hardware issue that can easily be resolved by resetting or rebooting the devices.